Replacement Car After an Accident
If your vehicle has been damaged in a road accident and requires repairs, you don’t have to rely on taxis or public transport while it’s in the workshop. Sit & Go provides replacement vehicles quickly and conveniently, helping you stay mobile throughout the repair period.
We operate across the Baltic States and work with leading insurance companies, including Gjensidige, BTA, Compensa, If Insurance, ERGO, and many others. Our experienced team will guide you through the process and help arrange a replacement vehicle covered by the liable party’s insurance whenever applicable.
How to Get a Replacement Car
If your vehicle has been damaged in an accident, follow these simple steps:
- Contact the insurance company of the at-fault driver.
- Obtain an estimate of the repair duration from the repair workshop.
- Receive written confirmation from the insurance company that they will cover the replacement vehicle, including the approved rental period and daily rental rate.
- Contact Sit & Go to reserve your replacement vehicle.
To complete your reservation, please provide:
- Full name
- Phone number
- Email address
- Insurance claim number
- Required rental period
- Your vehicle make and model
- Preferred pick-up and return location
Once your rental has ended, request an invoice from Sit & Go and submit it to the insurance company for reimbursement of the approved rental costs.
Important Information
Vehicle Class
The replacement vehicle will be of a similar class to your damaged vehicle, but no higher than the mid-size category (for example: Volkswagen Golf, Volkswagen Jetta, Toyota Corolla, or similar).
Rental Rates
Replacement vehicle rental rates typically range from €10 to €26 per day, depending on the vehicle category and rental duration.
Vehicle Repairs
Repairs should be carried out at a repair workshop approved by the liable party’s insurance company. A list of approved workshops is available from your insurer.
We also recommend obtaining written confirmation from the repair workshop stating:
- when your vehicle was delivered for repairs;
- the estimated repair duration;
- the date the repairs were completed.
This documentation may be required by the insurance company.
If Your Insurance Claim Is Rejected
If the insurance company refuses to reimburse the cost of a replacement vehicle and you believe the decision is unjustified, you may appeal to the Bank of Lithuania, which supervises insurance dispute resolution.
Total Loss Cases
If your damaged vehicle is declared a total loss (repair costs exceed the applicable threshold under insurance regulations), you may still be entitled to a replacement vehicle until the insurance compensation has been calculated or paid, subject to the insurer’s approval.
Changes to Your Rental
If the repair period is extended or any other circumstances change, please inform both your insurance company and Sit & Go as soon as possible so that your rental agreement can be updated if necessary.
Need Assistance?
Our team will be happy to help you arrange your replacement vehicle and answer any questions about the insurance process.
Phone: +370 600 23699
Email: info@sitandgo.lt